Be found
Run your day
Encourage return visits
Cafés
Restaurants
Grocery & Kirana
Hotels
Pharmacies
Clinics
Explore your neighbourhoodAnanya · Your contact
“My kind of café for a catch-up. Calm, cosy and good coffee.”
Relaxed · Good for conversationsNow in Bhubaneswar Get found nearby.
Your neighbourhood. Better connected.
Get found nearby.
Build your next
regular.
Bring local discovery, daily business tools, direct customer conversations and loyalty into one workspace. Give new customers a reason to choose you — and satisfied customers a reason to return.
Annual plans from ₹8,500 · Lane Pro ₹12,000/year
Be foundRun your dayEncourage return visits
From discovery to the next visit
A busy day is good.
A returning customer is worth building for.
The bill records a sale. What happens before and after it can shape the next one. HeyLane connects those moments.
01
Get found locally
Show up on Lane Maps. Help people choose with Lane Vibes from their contacts and the community.
See how it works02
Keep work together
Billing, stock, orders or visits — use tools that follow the way your business works.
See how it works03
Build the next visit
Reply directly in HeyLane. Connect good service with loyalty, rewards and repeat visits.
See how it worksStart with your business
Your work is specific.
Your software should be too.
Choose your business. See the working day HeyLane helps you organise.
HeyLane for Cafés
A smooth counter. More familiar faces.
Let guests discover your café, keep orders clear and build the relationship after their coffee.
- 1Get discovered
- 2Take the order
- 3Bill clearly
- 4Encourage a return
- ✓ Lane Maps & Lane Vibes
- ✓ Menu, orders & billing
- ✓ Direct inbox & loyalty
At the café counter
| Order | Items | Status |
|---|---|---|
| Order 024 | 2 cappuccinos | Preparing |
| Order 025 | Coffee & sandwich | New |
| Order 023 | Iced latte | Ready |
Illustrative product view · sample data
From a first coffee to a reason to come back. Product views use illustrative data.
01 / Be there when they’re deciding
Turn nearby interest
into your next opportunity.
Put your business on Lane Maps — the map for exploring local businesses. Be visible when people are deciding where to eat, shop, stay or visit.
Give your place a local presence
Make your business part of the neighbourhood people explore.
Give them a reason to consider you
Bring familiar opinions into the decision with Lane Vibes.
Answer the question before the visit
Help a customer move from “I wonder” to a conversation with your team.
Lane MapsIllustrative preview
Explore your neighbourhood
Example café
The Corner Café
Coffee, conversations and a slower afternoon.
Explore their vibeAsk a question
02 / Lane Vibes · Familiar recommendations
Your next customer
may know your last one.
A happy customer’s opinion can help someone in their circle choose your business. Lane Vibes uses contacts’ vibe ratings to show how well your place could match a new visitor.
- 1
Turn experience into a reason to choose
Let familiar reviews help potential customers assess your business, rather than relying only on strangers’ opinions.
- 2
Stay discoverable beyond their circle
No contacts have visited? Community reviews still help people decide. All reviews stay accessible in either case.
- 3
Start a relationship worth continuing
Invite the first review in a customer’s circle with an eligible reward at billing. Then use conversations and loyalty to encourage a return.
Vibes helps with the decision to visit. Your service, direct conversations and loyalty tools help build the relationship afterwards. Rewards should invite honest feedback, not require praise.
What your customer sees · Try both scenarios
Lane VibesExample experience
The Corner Café · Example place
Feels like your kind of place.
A match shaped by familiar voices.Your personal vibe match is calculated from your contacts’ vibe ratings.
Sample people and reviews. All reviews remain accessible. No real match score is shown.
The relationship after the receipt
Don’t stop at a sale.
Build a reason to return.
Discovery opens the door. Helpful conversations and relevant rewards help you build the next visit.
Illustrative customer momentA friend enjoyed the atmosphere here.
Lane Maps + Lane Vibes
Familiar voices before the first visit
A nearby customer finds your business. Familiar opinions give them a more personal reason to consider their first visit.
Your benefit: your good service can travel through a customer’s circle.
Contacts’ vibe ratings inform a personal match. Community reviews are always available.
The owner’s goal: more relationships you can nurture, not just bills you can count.
See the proposed Pro toolkitKeep the conversation close
Don’t let a simple question
become a missed visit.
“Is it available?” “Can I preorder?” “Are you open?” Answer the questions that stand between interest and a visit, directly in HeyLane — without switching to WhatsApp.
- ✓Answer questions before a visit
- ✓Clarify an order or availability
- ✓Keep customer conversations together
Business workspaceMessages
AS
Aarti SharmaDo you have outdoor seating?
RM
Rohan MehtaWhat are your timings?
PN
Priya NairThank you!
AS
Aarti SharmaCustomer conversation
Type a message…
HL
The Corner CaféYour neighbourhood café
Type a message…
Your numbers. Your decision.
What could a few more
repeat visits be worth?
Put a value on the relationship after the first bill. Change these assumptions to explore a scenario for your business.
Interactive calculatorBuild your scenario
Example assumptions, not measured results or a forecast. Start with your own average bill and margin.
Illustrative annual value
Additional sales₹96,00020 extra visits × ₹400 average bill × 12 months
- After cost of goods / services & rewards
- ₹24,000
- Lane Pro annual fee
- −₹12,000
- Contribution after the plan fee
- ₹12,000
At these assumptions, 10 extra visits per month would cover the annual Pro fee.
Before other operating costs and taxes. Rewards are deducted separately from gross margin; do not count the same cost twice. This is not net profit.
Compare annual plansCurrently available
Hello, Bhubaneswar.
POS, billing, inventory, bookings and customer relationships for local businesses in Bhubaneswar, Odisha, India.
An annual plan for your next chapter
Daily tools.
A plan for returning customers.
Choose Base for operations, Growth for customer conversations or Pro for the proposed retention toolkit.
Compare all plans and inclusionsLane Pro · Recommended for retention₹12,000/ year
₹1,000/month equivalent, billed annually.
₹1,100/year more than Growth.
Know the fit.
Then make the decision.
Walk through it in a demo - 1
Tell us about your business
Choose your business type, share your city and explain what you need.
- 2
Explore the right setup
See the tools for your workflow, from discovery to daily operations.
- 3
Bring your business into the lane
Set up your business details, catalogue or services, and team.
Good questions.
Clear answers.
What does HeyLane help my business do?
Get discovered on Lane Maps, give potential visitors familiar opinions through Lane Vibes, run daily operations, and build customer relationships through direct messages and loyalty tools. The exact workflow depends on your industry.
Is it only for grocery and kirana stores?
No. HeyLane serves cafés, restaurants, grocery and kirana stores, hotels, pharmacies and clinics. Grocery and kirana workflows include preorders and accounts; other industries have their own daily tools.
How does Lane Vibes benefit a business owner?
Contacts-first opinions give potential customers a more personal way to assess your business. All reviews stay accessible, including community reviews when no contacts have visited. After the first visit, your service, direct conversations and loyalty tools help encourage customers to return.
Do customers need to switch to WhatsApp?
No. Customers send messages through the HeyLane customer app. Your team reads and replies from the business inbox, keeping the conversation inside HeyLane.
What does it cost?
Annual prices are ₹8,500 for Lane Base, ₹10,900 for Lane Growth and ₹12,000 for Lane Pro. The pricing page compares the proposed inclusions. Confirm modules, applicable taxes and final service terms in a demo before subscribing.
Is HeyLane available in my city?
HeyLane is currently available in Bhubaneswar. If your business is elsewhere, share your city when preparing an enquiry.
Make the next visit part of your plan.
Explore how discovery, daily tools and customer relationships fit your business — and what the right annual plan includes.