Explore your neighbourhood
Ananya · Your contact
“My kind of café for a catch-up. Calm, cosy and good coffee.”
Relaxed · Good for conversationsThe platform · HeyLane
Win their attention. Build the relationship.
Show up when nearby customers are deciding. Keep daily work organised. Continue the relationship after checkout with direct conversations and rewards — in one connected platform.
One connected experience
Before the visit. During the day.
Long after the bill.
Be found
Put your business in the neighbourhood’s view.
Be considered
Let familiar reviews help people choose you.
Serve well
Keep your daily work and team in step.
Build the next visit
Continue the relationship with conversations and rewards.
01 / Be there when they’re deciding
Turn nearby interest
into your next opportunity.
Put your business on Lane Maps — the map for exploring local businesses. Be visible when people are deciding where to eat, shop, stay or visit.
Give your place a local presence
Make your business part of the neighbourhood people explore.
Give them a reason to consider you
Bring familiar opinions into the decision with Lane Vibes.
Answer the question before the visit
Help a customer move from “I wonder” to a conversation with your team.
Lane MapsIllustrative preview
Explore your neighbourhood
Example café
The Corner Café
Coffee, conversations and a slower afternoon.
Explore their vibeAsk a question
02 / Lane Vibes · Familiar recommendations
Your next customer
may know your last one.
A happy customer’s opinion can help someone in their circle choose your business. Lane Vibes uses contacts’ vibe ratings to show how well your place could match a new visitor.
- 1
Turn experience into a reason to choose
Let familiar reviews help potential customers assess your business, rather than relying only on strangers’ opinions.
- 2
Stay discoverable beyond their circle
No contacts have visited? Community reviews still help people decide. All reviews stay accessible in either case.
- 3
Start a relationship worth continuing
Invite the first review in a customer’s circle with an eligible reward at billing. Then use conversations and loyalty to encourage a return.
Vibes helps with the decision to visit. Your service, direct conversations and loyalty tools help build the relationship afterwards. Rewards should invite honest feedback, not require praise.
What your customer sees · Try both scenarios
Lane VibesExample experience
The Corner Café · Example place
Feels like your kind of place.
A match shaped by familiar voices.Your personal vibe match is calculated from your contacts’ vibe ratings.
Sample people and reviews. All reviews remain accessible. No real match score is shown.
The relationship after the receipt
Don’t stop at a sale.
Build a reason to return.
Discovery opens the door. Helpful conversations and relevant rewards help you build the next visit.
Illustrative customer momentA friend enjoyed the atmosphere here.
Lane Maps + Lane Vibes
Familiar voices before the first visit
A nearby customer finds your business. Familiar opinions give them a more personal reason to consider their first visit.
Your benefit: your good service can travel through a customer’s circle.
Contacts’ vibe ratings inform a personal match. Community reviews are always available.
The owner’s goal: more relationships you can nurture, not just bills you can count.
See the proposed Pro toolkit03 / Run the everyday
The right tools.
A clearer working day.
For the café counter, clinic front desk and the many businesses in between. Choose the tools that fit your daily work.
Bill & collect payments
Keep checkout clear, from the first item to the final payment.
Example bill
Cappuccino × 2₹320
Iced coffee × 1₹120
Sandwich × 1₹140
Total₹580
Payment record →Illustrative bill · sample data
- Search or scan items into a bill
- Review quantities, discounts and totals
- Record payments and keep your sales history
Message customers directly
Customers use the HeyLane app. Your team replies in the business inbox.
Your business inbox
ExampleDo you have this in stock?
Yes, it’s available at our store.
Great, I’ll visit today. Thank you!
Customer app ↔ Business inbox
- Answer product enquiries
- Follow up on orders
- Keep customer conversations together
Know your stock
Know what is on the shelf and what needs restocking.
Stock at a glance
| Item | Stock | Status |
|---|---|---|
| Coffee beans · 1 kg | 24 bags | In stock |
| Paper cups · pack | 8 packs | Review stock |
| Milk · 1 L | 42 packs | In stock |
Illustrative product view · sample data
- Keep your product catalogue organised
- Track stock and supplier purchases
- Review batch and expiry details where applicable
Reward repeat visits
Give customers a reason to choose your business again.
HeyLane Rewards
Every visit counts.
★★★★★
A little thank you for coming back.Illustrative loyalty programme
- Set up your loyalty programme
- Offer points and rewards
- Keep reward history in one place
Keep customer details
See the customer behind each purchase.
Your customer circle
| Customer | Last visit | Profile |
|---|---|---|
| Aarti Sharma | Today | Returning |
| Rohan Mehta | Yesterday | Regular |
| Priya Nair | This week | New |
Illustrative product view · sample data
- Keep customer contact details together
- Review previous purchases
- Make the next visit more personal
See how business is doing
A clearer view of the work behind your business.
A clearer picture of your week
Illustrative chart · not real business results
- Review sales and item reports
- See activity across your branches
- Manage access for your team
Measure what matters to you
Judge the value
in your own business.
Start with a baseline. Compare the same time periods after using your chosen tools. These are suggested business measures, not promised dashboard features.
Repeat customers
How many customers come back?
Returning customers ÷ total customersVisit frequency
Are regulars visiting more often?
Visits ÷ customers in the same periodReward economics
Does the offer make business sense?
Additional gross profit − reward costs − plan costMade for your working day
Pick the workflow.
Keep the connection.
Preorders and accounts for a kirana shop. Orders and regulars for a café. Reservations and folios for a hotel. See what your business gets.
Grocery & KiranaPreorders, stock, billing and accounts.Explore CafésDiscovery, orders, billing and regulars.Explore RestaurantsTables, kitchen orders and billing.Explore HotelsReservations, front desk and folios.Explore PharmaciesBatch stock, expiry and billing.Explore ClinicsPatient administration, visits and billing.Explore
An annual plan for your next chapter
Run the day.
Invest in the next visit.
Start with the essentials
Lane Base
Get your day in order.
For owners who want organised operations and local visibility.
₹8,500/ year
≈ ₹708 / month equivalent · billed annually
Explore Base- Billing & payment records
- Catalogue, stock & industry workflows
- Sales reports
- Lane Maps & Lane Vibes presence
Add customer conversations
Lane Growth
Build closer relationships.
For teams ready to connect daily service with customer conversations.
₹10,900/ year
≈ ₹908 / month equivalent · billed annually
Explore Growth- Everything in Base
- Customer profiles & purchase history
- Direct HeyLane customer inbox
Recommended for retention
Lane Pro
Give them a reason to return.
For owners who want operations, relationships and retention tools together.
₹12,000/ year
₹1,000 / month equivalent · billed annually
Explore Pro- Everything in Growth
- Loyalty programme, points & rewards
- Offers to encourage repeat visits
- Customer reward history
Just ₹1,100 more per year than Growth for the proposed retention toolkit.
Plan inclusions are proposed for this preview. Confirm your industry modules, limits, applicable taxes and service terms in a demo before subscribing. No payment is taken on this website.
Good questions.
Clear answers.
What does HeyLane help my business do?
Get discovered on Lane Maps, give potential visitors familiar opinions through Lane Vibes, run daily operations, and build customer relationships through direct messages and loyalty tools. The exact workflow depends on your industry.
Is it only for grocery and kirana stores?
No. HeyLane serves cafés, restaurants, grocery and kirana stores, hotels, pharmacies and clinics. Grocery and kirana workflows include preorders and accounts; other industries have their own daily tools.
How does Lane Vibes benefit a business owner?
Contacts-first opinions give potential customers a more personal way to assess your business. All reviews stay accessible, including community reviews when no contacts have visited. After the first visit, your service, direct conversations and loyalty tools help encourage customers to return.
Do customers need to switch to WhatsApp?
No. Customers send messages through the HeyLane customer app. Your team reads and replies from the business inbox, keeping the conversation inside HeyLane.
What does it cost?
Annual prices are ₹8,500 for Lane Base, ₹10,900 for Lane Growth and ₹12,000 for Lane Pro. The pricing page compares the proposed inclusions. Confirm modules, applicable taxes and final service terms in a demo before subscribing.
Is HeyLane available in my city?
HeyLane is currently available in Bhubaneswar. If your business is elsewhere, share your city when preparing an enquiry.
Your business. Better connected.
Bring your daily work and customer relationships into one lane.