Explore your neighbourhood
Ananya · Your contact
“My kind of café for a catch-up. Calm, cosy and good coffee.”
Relaxed · Good for conversationsCustomer app · HeyLane
Find your place. Feel your vibe.
Explore nearby businesses on Lane Maps, see what your contacts think through Lane Vibes, message the business directly and discover rewards for your next visit.
01 / Be there when they’re deciding
Your neighbourhood.
Ready to explore.
Discover participating local businesses on Lane Maps and get to know a place before you visit.
Give your place a local presence
Make your business part of the neighbourhood people explore.
Give them a reason to consider you
Bring familiar opinions into the decision with Lane Vibes.
Answer the question before the visit
Help a customer move from “I wonder” to a conversation with your team.
Lane MapsIllustrative preview
Explore your neighbourhood
Example café
The Corner Café
Coffee, conversations and a slower afternoon.
Explore their vibeAsk a question
02 / Lane Vibes · Familiar recommendations
Find the places
that feel like you.
Lane Vibes starts with people you know. Your contacts’ vibe ratings help calculate how well a business matches your own vibe.
- 1
Contacts first
See familiar vibe reviews and a match based on contacts’ ratings.
- 2
Community always open
No contacts’ reviews? Read community reviews. All vibe reviews stay accessible.
- 3
Be first in your circle
Share an honest first vibe and collect an eligible reward during billing, subject to the business’s offer.
What your customer sees · Try both scenarios
Lane VibesExample experience
The Corner Café · Example place
Feels like your kind of place.
A match shaped by familiar voices.Your personal vibe match is calculated from your contacts’ vibe ratings.
Sample people and reviews. All reviews remain accessible. No real match score is shown.
Find your local favourites
Explore participating businesses around you, from everyday groceries to your favourite café.
Keep rewards together
See participating loyalty programmes, reward progress and available rewards.
Ask the business directly
Ask about availability and everyday enquiries without moving the conversation to another app.
A direct connection
A quick question.
A familiar reply.
Message a business in the HeyLane app. The business replies from its own inbox, and the conversation stays together.
See the connection
Business workspaceMessages
AS
Aarti SharmaDo you have outdoor seating?
RM
Rohan MehtaWhat are your timings?
PN
Priya NairThank you!
AS
Aarti SharmaCustomer conversation
Type a message…
HL
The Corner CaféYour neighbourhood café
Type a message…
Good reasons to come back
Your rewards.
In one place.
Keep track of participating business rewards and the progress you make with each visit.
- See participating loyalty programmes
- Keep reward progress in view
- Stay connected to the businesses you visit
HeyLane Rewards
Every visit counts.
★★★★★
A little thank you for coming back.Illustrative rewards · availability varies by business
Want to know when the app is available?
App-store links will appear here once they’re confirmed. You can explore the customer experience in a business demo.
Good questions.
Clear answers.
Does every business offer rewards?
No. Rewards depend on the programmes set up by participating businesses. Check the details shown for that business.
Where do my messages go?
Your message goes to the business inbox in HeyLane, where the business team can reply.
Where can I download the app?
Download links will be shown only after the official store listings are confirmed. Ask the HeyLane team for current availability.
Bring your business into the conversation.
Run your day and connect with customers on HeyLane.